Refunds & cancellations,
no fine-print traps.

New shared hosting and reseller hosting plans come with a 30-day money-back guarantee. If you are not satisfied, request a refund within 30 days of the first activation of a new account and we will refund the hosting plan fee in full.

The guarantee applies to the first billing term of a first-time account only.

• Domain names — registration, renewal and transfer fees are non-refundable once the domain is registered or transferred, because the registry charge cannot be recovered.
• SSL certificates once issued, and any third-party licences (e.g. control-panel or software add-ons) once provisioned.
• Setup, administrative and migration fees, and metered overage or add-on usage that has already been consumed.
• Any hosting charge after the 30-day window, and all renewal payments (see §4).
• VPS, dedicated and bare-metal servers are provisioned to resources reserved for you and are billed per term. They are not covered by the 30-day money-back guarantee. A pro-rata refund may be offered, at our discretion, only where the server was never provisioned.

The money-back guarantee covers the first term only. Renewal payments are non-refundable. To avoid a renewal charge, cancel the service before its renewal date (see §4). We send renewal reminders to your account email ahead of each due date.

You can cancel any service at any time from your dashboard, or by contacting support. On cancellation, your service stays active until the end of the term you have already paid for, and is then not renewed. Except under the 30-day guarantee in §1, we do not refund the unused part of a term.

Email [email protected] or raise a ticket from your panel, quoting your invoice number and the service. We respond within one business day.

Approved refunds are returned to the original payment method (UPI, card or net-banking) through our payment processor, in Indian Rupees (INR). Refunds are initiated within 3 business days of approval and typically reflect in your account within 5–7 business days, depending on your bank or UPI provider.

If you believe you were charged in error, please contact us first — we resolve genuine billing issues quickly. Raising a bank chargeback before contacting us may lead to the related services being suspended while the dispute is investigated.

We may update this policy from time to time. The version published on this page is the one that applies to your purchase.

Quick2Host (a property of QuickToHost), India
Email: [email protected]
Phone: +91 9602 211 444

See also our Terms & Conditions and Privacy Policy.